How to send a burofax

The burofax is a service to be used when you want to dispatch urgently a document that requires proof to third parties. Usually, it is used when it is necessary to obtain a response to a complaint or claim.

The burofax certifies the content of the communication process that is made to the recipient and, if necessary, can serve as evidence before public administrations and courts.

Thus, the burofax serves to record certain situations that could create confusion or misunderstandings if they are not made a corresponding clarification or notification.
How to send a burofax

How to write a burofax

There are different types of burofax among which are those of complaints, those with acknowledgment of receipt and those that demand the payment of a debt. However, there are some general guidelines that should be taken into account when writing any of the burofax models:
  • Include all the data: name, surnames, National Identity Document, updated telephone number, signature or stamp.
  • Consistent wording style: verifying that the verbal tenses are correct and that the articles correspond to the objects mentioned.
  • PDF format: when sending with it is necessary that the burofax has a content less than 50 sheets and size less than 20 MB in total.
  • Verify permitted font types: must be fully legible when printing.
The burofax shipment will be carried out through the following 4 steps:
  • Creation: For this, you only need any device (computer, phone or tablet) that has an internet connection or data plan, the file and the data of who receives. The document must be in PDF format.
  • Certification: Once the document is sent, Logalty will proceed to certification of the content and notarial deposit. For its part, SEUR will take charge of the printing process and its enveloping.
  • Delivery: There will be two attempts to deliver in case of absence (not in case the address does not exist or the recipient does not reside at that address), and a notice will be left to the recipient in case of not finding him. In cases of absence, the shipment may be collected at the nearest SEUR point, within a period of no more than 7 days from the creation of the burofax.
  • Access to certificates: Through you will be able to obtain the notification of the shipment along with the stamp of custody and guide number, in addition to the certificates of content and delivery once the shipment is completed. 
How to send a burofax
By choosing to use the burofax service with SEUR, you will enjoy the following benefits:
  • You can follow the course of your documents, whenever you want and from wherever you are; 24 hours a day, 365 days a year.
  • In the five years after the document has been sent, you will have the possibility to keep an electronic proof record of all the files sent by login in at
  • Our notification services are properly certified.
  • We offer coverage in Spain, Portugal, and Andorra. 

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