B2B parcel delivery
Due to the closing of non-essential shops all DPD Classic parcels, meaning parcels to a business address, will have 1 delivery attempt. When delivery cannot be completed the parcel will return to the sending party immediately.
Pickup parcelshops
Parcels that are currently in a Pickup Parcelshop that is closed will be picked up by DPD and delivered to another parcel shop in the vicinity. All applicable receivers will be informed through notifications accordingly.
Delays
Because of the new measures implemented and the upcoming holidays we expect additional volumes in our network. Tirelessly we are working hard to process all parcels in time, however, we are unable to exclude delays, please take those in consideration.
We ask for your understanding in these busy times where the health and safety of all employees, clients and partners are at the centre.